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The Importance of Ground Handling in Airports

Flight planning and servicing have many aspects and in this month’s blog, we’d like to discuss why it is important to have an experienced ground service partner by your side. While the aircraft, crew and flight plan are the most visible parts, ground handling is also vital for smooth operations. There are many different areas to consider and various ways to source these deepening your operations and locations.



When on the ground, external aircraft assistance is needed. It could just be signalling, or a tow, escort, and jetway handling. A lack of personnel can cause delays but with our team’s support, we can overcome them.



We provide services to help turn around an aircraft. Standard requirements for commercial aircraft and specialised services for private aircraft. Cargo aircraft need extensive ground servicing as well. The selection of the right partner is essential here. Operators need to consider several factors, including cost, experience with similar operations and cargo types, hours of operation, and slot coordination. And we offer all that!



It is not just the aircraft – people need to be taken care of as well. We arrange local ground transportation, accommodation, visa assistance, or other services as required. Also arriving passengers can rely on Aurora Aviation personnel to fast-track their way through airport security.


There are many different areas to consider when providing ground services. Having options and provisions in place for your planned operations and unexpected events is very important. Having a reliable, experienced, and well-connected ground service partner in place will ensure smooth operation. Contact our team at or call +971 4 5235 888, and we will gladly discuss our services with you.

About Aurora Aviation

Aurora Aviation is a leading international aviation services company. Its multilingual team provides flight support and flight management services with the mission of exceeding client expectations and promoting excellence.

Aurora Aviation works with a variety of commercial airlines and also handles group, cargo, private jet and medical charters. Its global network of offices, suppliers and partners is continually expanding.

Aurora Aviation attaches great importance to long-standing business relationships with clients, colleagues, suppliers and partners. Its expert and efficient staff adhere to Aurora Aviation’s core values, which are: discipline and order, dedication and responsibility, loyalty and transparency, teamwork, growth and learning, passion and determination, creativity and open-mindedness, and optimism. The staff are led by a management team with a wealth of experience in their respective fields.