Are you interested in aviation services?

Request Callback


The Vital Role of Ground Handling in Aviation

Behind the glamour of aviation lies a group of unsung heroes—ground handling professionals. While pilots and airplanes take center stage, ground handling plays a critical role in ensuring safe and efficient flights. At Aurora Aviation, we are experts in airport ground handling services. As a ground handling agent, we take care of all operations between landing and takeoff, so you don’t have to. But what does ground handling really ensure?


Safety and Efficiency

Ground handlers ensure strict safety protocols are followed from landing to takeoff, preventing accidents and guaranteeing passenger well-being. Our efficiency in handling baggage, cargo, and refuelling reduces turnaround times, leading to fewer delays.


Customer Experience

The passenger experience begins on the ground, and friendly ground handlers can leave a positive impression on travellers. Our team assists with check-in, provides information, and facilitates boarding.


Aircraft Maintenance Support

Ground handlers conduct inspections, report damages, and work with maintenance teams to address issues promptly, ensuring airplanes are in top condition.


Fuel Efficiency and Sustainability

Ground handlers contribute to fuel efficiency by optimising ground operations, reducing fuel consumption during taxiing, and lessening the industry’s environmental impact.


Ground handling is the steady rhythm that keeps aviation in harmony. From safety and efficiency to customer experience and sustainability, ground handlers are indispensable to successful air travel. Our ground handling team is ready to assist you with any inquiries and contribute to the flawless experience with us. Contact us 24/7 via email on or call +971 4 5235 888.

About Aurora Aviation

Aurora Aviation is a leading international aviation services company. Its multilingual team provides flight support and flight management services with the mission of exceeding client expectations and promoting excellence.

Aurora Aviation works with a variety of commercial airlines and also handles group, cargo, private jet and medical charters. Its global network of offices, suppliers and partners is continually expanding.

Aurora Aviation attaches great importance to long-standing business relationships with clients, colleagues, suppliers and partners. Its expert and efficient staff adhere to Aurora Aviation’s core values, which are: discipline and order, dedication and responsibility, loyalty and transparency, teamwork, growth and learning, passion and determination, creativity and open-mindedness, and optimism. The staff are led by a management team with a wealth of experience in their respective fields.