Ground Handling


One of our main areas of expertise is to provide ground handling services for commercial airlines, cargo airlines and private jet operators. As a strategic partner of IATA, Aurora arranges all kinds of ground handling services - based on IATA international standards.

We use the latest updated version of the IATA international standard agreement to provide the following services:

  • Ramp Services
  • Passenger Services
  • Representation, Administration and Supervision
  • Load Control, Communications and Flight Operations
  • Cargo and Mail Services
  • Support Services
  • Security

We understand that timely, high quality and customized ground handling services are the key elements of a successful flight. Whether it is an ad hoc or scheduled flight, we make sure that the aircraft, crew, passengers and cargo are taken care of from landing to take off.

We operate 24/7. To find out more email ops@aurora-aviation.aero or
call +971 4 447 9600.